Trusted Shops Help Center
All questions regarding our trustmark and our certification process
Display and shop profile
What is the difference between the review system und the trustmark?
How can I check whether an online shop has been certified by Trusted Shops?
The online shop’s certificate is “disabled”
The trustmark can’t be clicked on
What does a valid certificate look like?
What are the criteria used to certify an online shop?
What does the certification, i.e. the trustmark, mean?
Is the trustmark being misused?